Terms and Conditions Agreement

Welcome! We are pleased to present you with our Terms and Conditions. These terms govern your use of our services and products and your rights and responsibilities as a user. By accessing or using our services, you agree to comply with these terms. Please read them carefully to ensure a clear understanding of your obligations and the provisions that apply to you.

If you have any questions or concerns regarding these terms, feel free to reach out to us for clarification. All communications must be made directly via WhatsApp number 07745822244.

LESSON BOOKINGS, PAYMENT, CANCELLATIONS & NO SHOW

All payments for your first lesson (either at the standard hourly rate, or the 10 hour block) must be made upon booking to secure your slot. Until payment is made, the slots may be taken by other pupils.

All payments for your second and subsequent lessons must be made no later than 48 hours before your lesson time (unless you have agreed otherwise with your instructor).

Lessons cancelled with 48 hours notice or less are chargeable.

Please be punctual for your lessons. If no contact can be made with you, we will wait for up to 15 minutes before we leave, and no refund will be given. If you are late, the lesson will still finish at the appointed time and no partial refund will be given. If we are late, your lesson will run for the full time. We cannot be held responsible for being late for any unforeseen or unexpected reason (such as an accident or heavy traffic).

If you are booking lessons on behalf of someone else, please note that the instructor and Quick Pass Driving Academy cannot discuss any matters relating to the lessons (including attendance or progress) once the lessons are due to start without permission of the pupil.

Lesson gap must not exceed 15 days unless agreed differently with your instructor , if no communication is received from the pupil within 7days of contact then they maybe ejected from the system automatically.

Quick Pass Driving Academy and your instructor do not accept any responsibility for any lessons cancelled/postponed due to mechanical breakdown, instructor illness, driving tests or pre-booked holidays. In these situations, your instructor will carry your lesson credit over to your next lesson.

Quick Pass Driving Academy and your instructor do not guarantee the availability of the test day vehicle hire. Your driving instructor will only assist you with the test day vehicle hire if you satisfy test standard (passing assessment / mock test).

Quick Pass Driving Academy and your instructor do not accept any responsibility for the unavailability of the test day hire vehicle due to unforeseen circumstances (such as illness, mechanical issues) despite the test day booking.

Minimum test day booking is 3 hours.

ROAD & VEHICLE SAFETY

You must produce your driving licence when you meet your instructor for the first time and your driver number, and validity dates will be recorded. We also reserve the right to conduct a licence check with the DVLA. If you cannot produce an in-date licence on your first lesson, or it transpires that you do not hold a valid licence, it will not go ahead and you will be charged.

Your instructor reserves the right to withdraw their vehicle from a lesson or a driving test at any time (sadly, this includes just before your test) without notice if they deem there to be a safety concern. If it transpires that you are, or may be unfit to drive through drink or drugs (or any other substance that does, or could, impair your driving), your driving lesson/test will be terminated immediately, as will all future lessons, without refund.

You must be able to meet the minimum eyesight standards for driving (these can be found at https://www.gov.uk/driving-eyesight-rules). We will check this at the start of your first lesson with us. If you cannot meet this standard, unfortunately we will cancel your lesson and you will be charged.

If you are driving in a deliberately dangerous or malicious manner (whether on a lesson or test), whether damage to the tuition vehicle is caused or not, your instructor/examiner can reserve the right to terminate the lesson/test without refund. If an incident occurs whilst on your driving test that requires use of your instructor’s vehicle insurance policy, your instructor reserves the right to charge you the excess on this policy. This amount will vary between each instructor.

Your instructor will endeavour to prevent any driving offences whilst you’re driving, however if such an incident were to occur whilst you’re driving, your instructor will have to provide your details as the driver of the vehicle. This also means that you will be liable for any fines and payments.

BLOCK BOOKINGS

Bookings for the ten hour block are refundable , however any lessons already taken will be charged at the normal hourly rate. For example, you take 4 hours, and want the remaining 6 hours refunded so this would be a refund of £208. Package (£360 – ( 4 x £38)).

Weekend and postcode coverage outside of SM will incur £5 extra charge and will be deducted separately from the block purchase.

Bookings for the ten hour block must be fully used within 6 months of the date of payment. After this, the credit will expire.

YOUR INSTRUCTOR

Treat our instructors with courtesy. Verbal or physical abuse towards our instructors will not be tolerated. We reserve the right to immediately terminate your current and future lessons with us if this occurs, with no refunds given.

Your instructor will be a self-employed independent instructor apart from (HASEEB SHAHID) , with permission to use the Quick Pass Driving Academy branding. Quick Pass Driving Academy will pass your details onto one of these instructors, and any lessons or bookings made will be with them directly. Any payments made and refunds due will be made to/from your instructor. Any liability claims must be made to your instructor directly.